Customer care
Privacy Policy
This policy explains what information AmiLuna collects, why it is needed, and how it is handled when you browse or place an order.
Effective: August 13, 2026
Information we collect
When you place an order, we collect the information needed to serve you: your name, email address, phone number, delivery address, selected products, and order details. The site also stores your cart and checkout draft on your device and may receive basic technical information such as browser type, IP address, and request logs.
How we use information
We use this information to calculate shipping and taxes, process payment, produce and deliver your order, communicate order updates, prevent fraud, provide support, and meet legal or accounting obligations.
Service providers
Information is shared only as needed with providers that operate the store: Printify and its print and delivery partners for fulfillment; PayPal or another displayed payment provider for payment; and Cloudflare for secure hosting and network protection. AmiLuna does not receive or store your full payment-card details.
Storage and retention
Cart and checkout draft information may remain in your browser until cleared. Order information is retained only as long as reasonably necessary for fulfillment, customer service, fraud prevention, accounting, and legal requirements.
Your choices and rights
You may request access, correction, or deletion of personal information, subject to legal and transaction-record obligations. You may also clear locally stored cart information through your browser.
Security and children
We use encrypted HTTPS connections and limit access to information. No online system is completely risk-free. AmiLuna is not directed to children under 13 and does not knowingly collect their information.
Contact
For privacy questions or requests, email amilunacollection@gmail.com.